Visionary GRC e-learning tools and concepts to monitor compliance. - Skills-based compliance training
How the effective use of e-learning can transfer the skills necessary to embed a compliance culture – and how to measure the impact. There is a need for training to focus on the ‘skills’ that are required by their workforce to mitigate the risk of a compliance breach.
As compliance programmes mature around the world, evidence suggests that there is a corresponding evolution in what businesses and learners expect from their compliance training programmes and this certainly tallies with our own experience of evolving client expectations.
Learners are increasingly sophisticated in their use of and exposure to technology and expect their online learning experiences to keep pace with developments. Compliance professionals need training that meets the evolving needs of their learners and goes beyond a 'tick in the box'.
Audit trail for defensibility
The best training efforts seldom transmit information; it actually cultivates compliant and ethical behaviour and decision-making in employees, which improves the effectiveness of the overall compliance programme.
As risk mitigation and protecting reputation emerge as the key drivers for implementing compliance training over and above an audit trail for defensibility, there is a need for training to focus on the ‘skills’ that are required by their workforce to mitigate the risk of a compliance breach.
The practical examples of the kinds of skills that compliance training needs to impart and suggesting some key indicators that will enable you to measure how effectively your training has transferred these skills into day-to-day working practices.
Key takeaways from the presentation at the 8th annual GRC Summit on the 22-23 September 2014
- Practical examples of the kinds of skills your workforce will require in order to deal with risky situations confidently, consistently and in compliance with your policies and procedures
- An understanding of the stages of engagement a learning programme has to go through to bring about sustained, positive behavioural change throughout your organisation – and the contribution that elearning can make throughout that process
- Specific indicators that will enable you to measure the impact of your training programme and how effectively learning objectives have been translated into skills that are being applied in the workplace
- The role of technology in providing a compliance system of record which enables you to monitor and measure the effectiveness of your compliance learning programme.